Frequently Asked Questions
Everything you need to know about your Chevignon US experience.
What is the standard shipping timeframe for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for faster delivery.
How do I initiate a return or exchange?
You can return unworn items with tags attached within 30 days of purchase. Simply visit our online Return Portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. As a heritage brand, our fits can be classic; we recommend measuring a similar garment you own for the best comparison.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.
Are your leather jackets made from genuine leather?
Yes, Chevignon is world-renowned for its leather craftsmanship. We use high-quality, genuine hides that are treated to age beautifully over time.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.